Register

Administrative agent in the customer service in German (m / f)

Ad ID: 964888290
Na neodređeno

Administrative agent in the customer service in German (m / f)

Transcom Worldwide d.o.o.
Zagreb, Croatia
Job Description

  • you will start the job with training where you will get acquainted with the system and processes that you will need in your work
  • you will provide customer support and respond to all inquiries in a timely manner by call, chat and / or e-mail
  • you will communicate in German on a daily basis
  • you will have the full support of your Team Leader and the whole team.

  • ways to pay for online services, the purchase itself and bills
  • prices, terms of payment and fees for payments made and refunds
  • protection of the client's personal information
  • orders, fees and the like
  • the sale is not in the job description.

  • German language: C1 level in writing and speaking (advanced and independent user)
  • English language: level B2 (understanding and following the training and procedures)
  • computer knowledge: basic use of MS Office packages, speed and accuracy in typing
  • developed communication and interaction skills
  • effective written and verbal communication
  • independence, motivation, organization and openness.


Job Features
  • Flexible Working Hours
  • Education & Development
  • Parking
  • Bonuses
  • Work From Home
  • Possibility of advancement
  • Team environment
  • Partial compensation for travel expenses
Education Elementary School, High School
Work Location
Zagreb, Zagrebačka županija, Croatia
Valid Until 03.06.2021
Apply
If you need help or have questions about creating your account, publishing Job Ads, managing applicants etc. Feel free to check out our FAQ document and you can contact us anytime at info@pick.jobs or you can call us directly at +385 (0)1 618 49 17

Download PickJobs mobile app

Download free PickJobs mobile app on your Android or iOS device, via Google Play Store or App Store and gain access anywhere, anytime.