CUSTOMER SUPPORT SPECIALIST IN ITALIAN (WORK FROM HOME)

Transcom Worldwide d.o.o.

Pula, Croatia

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Job Description

The ideal candidate for this project loves modern technologies, enjoys providing support and helping other people, is open and focused on customer satisfaction.

In his daily work, he would be in charge of providing timely and professional support related to several key segments:

queries related to a fixed internet line
Technical Support
sale of additional services

What we offer:

attractive salary in the maximum amount of up to HRK 5,900.00
compensation for work from home in the maximum amount of up to HRK 230.00 net
student hourly rate in the amount of at least 30 kuna
incentive bonuses
paid training (registration with the first day of training)
a full-time or part-time, fixed-term employment contract with the possibility of moving to an indefinite, student contract
the opportunity to advance and build a career in an international environment
support in balancing private and business life
pleasant working atmosphere and friendly team spirit
learning new skills
various projects and departments
bonuses for new employee recommendations in the amount of up to HRK 2,000 net

What are the tasks and responsibilities:

communication with Italian-speaking clients by phone, e-mail and chat
customer support and responding to customer inquiries
providing information about the client’s company products and services
ensuring a high level of service quality and customer satisfaction.
Pronounced sales skills

What qualifications are we looking for:

Italian language: minimum level B2 (independent user)
basic use of MS Office packages
excellent communication and interaction skills
effective written and verbal communication
independence, motivation, organization and openness

Job Features

Flexible Working Hours

Education Elementary School, High School, Associate degree, Bachelor degree, Graduate degree, Master degree, Doctoral degree

Language Italian

Work Location
Pula, Istarska županija, Croatia

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