Job Description:
With passion and retail know-how, the division bundles the travel-related premium shopping experience and links it with the Miles & More customer loyalty program.
- You are responsible for the technical and disciplinary leadership of the teams on the sales floor
- You are responsible for the economic control and optimization of the Worldshop at the Vienna location in coordination with the Store & Inflight Shopping Retail department
- You control and ensure the operative sales and process flows (product presentation, customer service, advice and sales) as well as guaranteeing the continuous process quality
- You are responsible for personnel deployment planning
- You motivate and continuously develop your team
- You are actively involved in sales
- You are the contact person for the airport for operational issues
- You take on subtasks in projects
Your profile:
- Completed (technical) university degree in economics; Alternatively, commercial vocational training, preferably in retail in connection with several years of relevant professional experience, additional qualification (e.g. commercial specialist) desirable
- Management experience in the service sector, ideally as a shop manager in retail
- Strong communication skills, confident and confident demeanor and team-oriented work
- Distinctive sales talent with a hands-on mentality and enjoys advising customers individually
- Independent and conceptual way of working
- Confident handling of key business figures and strategic perception
- Very good knowledge of German and English, ideally additional foreign language skills
- Flexibility for shift, Sunday and holiday service
- Confident use of MS Office
- Unrestricted employment permit for Austria
Austrian Airlines is Austria's largest airline. During the Corona pandemic, we brought thousands of Austrians back home and ensured the availability of urgently needed hygiene items with our cargo flights. With around 6,000 employees from over 60 nations, we are pursuing a common goal - to emerge from the crisis stronger in order to be able to offer our passengers an unforgettable travel experience again. As a member of the Lufthansa Group, we are part of the largest airline group in Europe and act future-oriented in a dynamic competitive environment. In order to be able to take off with full force again, we are looking for committed personalities who want to actively shape our future.